DataBot's latest News
Our Way to Success
Shopify GraphQL Announcement
Shopify have announced that they are all-in on GraphQL, and that the REST API is now considered legacy. Also, from April 1st all new
Shopify instances will need to use the GraphQL API.
DataBot clients need not worry, as DataBot will migrate all existing Shopify clients and integrations to use the GraphQL API.
DataBot can easily add additional 3PL integrations, and can provide GraphQL integrations for 3PLs.
Please contact DataBot if you think we can help with your Shopify/WMS integration.
2024 Update
DataBot continues to grow it's range of supported 3rd-party logistics providers (3PLs) and Warehouse Management Systems (WMSs).
Recently added 3PL/WMS integrations include:
ShipMonk,
BR Logistics,
NP Fulfillment,
Cubiic,
Fusion Logistics,
TLogistics,
OIA Portland,
FullGood Logistics,
Ship Wizard,
Voigt,
ADS,
Fulfillment Works.
DataBot also continues to add our list of supported CartonCloud 3PLs. Existing CartonCloud integrations include HiTec, TNS & TLC,
and new CartonClound integrations include: CFS, BS3, Sendable and 4Logistics.
We have also completed an integration to the Job Scheduling and Dispatch System, VWork.
In addition to our current eCommerce Marketplace integrations The Iconic, Myer Marketplace, PBC Expo, Neto, Sellers Commerce, we've
added wholesale marketplace and B2B platforms NuOrder and Joor.
In conjunction with SPS Commerce, DataBot now provides Cin7 Core EDI integration to EDI Trading Partners, including
Chemist Warehouse,
Coles, Priceline, BigW, Symbion, Kmart, Sigma & Myer, as well as US Trading Partners Meijer, Costco, CVS, Giant Eagle,
Harmon, Loblaws, RiteAid, Target US, Utla, Walgreen and Walmart.
On the road-map for this quarter is adding additional Inventory and Order systems SumTracker and Stock & Buy. This rounds out our
staple integration offerings of Cin7 (Core & Omni - Core formally known as DEAR inventory system) and Unleashed.
SumTracker provides Purchase Order management and Inventory Availability syncing only, allowing it to be used along
side and complimenting direct Shopify integrations, providing a lightweight alternative to Inventory Management Systems.
For Cin7 Omni Purchase Orders, DataBot now also supports a ShipsGo integration, providing regular ETA and delivery updates for incoming
Purchase Orders.
Please contact DataBot if you think we can help with any of your online ordering system integrations.
Additional 3PLs
DataBot continues to grow it's range of supported 3rd-party logistics providers (3PLs). Recently added 3PL integrations include:
Image International, A2B Logistics, Bergen Logistics, HDS, U-Freight, Seven Pack, PDR, ShipMall, WhiteBox, RIM, TLC, GTS.
We also have a number of integrations in progress, including United Carriers, Stashworks, Pixi and more.
These 3PL integrations work across all of our supported Inventory and Order management systems, including Cin7 Core
(formally known as DEAR Inventory), Cin7 Omni, Unleashed, Shopify, Neto, Xero, and Squarespace.
In additional to our large set of supported 3PL integrations, we have a proven capability to quickly add support for
additional 3PLs as required.
Additional 3PLs
DataBot continues to grow it's range of supported 3rd-party logistics providers (3PLs). Recently added 3PL integrations include:
Savino, GMK, DirectMail, RedStag, MainFreight, ShippyPro, TCF, EmoTrans Global, Axima, Tigers, MintSoft, Fullers Logistics, TransportWorks,
Summit, ShipStream, KTL.
These 3PL integrations work across all of our supported Inventory and Order management systems, including DEAR
Inventory, Cin7, Unleashed, Shopify, Neto, Xero, and Squarespace.
In additional to our large set of supported 3PL integrations, we have a proven capability to quickly add support for
additional 3PLs as required.
DataBot has also commenced integrating directly to Australia Post's Parcel Send, to provide a simple and low
cost solution for businesses that primarily ship via AusPost. This integration removes the double entry of the order and
dispatch details to and from the Parcel Send system. Note that this integration does not support Australia Post's eParcel
portal, which is being decommissioned.
Additional 3PLs
Another brief update during this busy time of year.
DataBot continues to grow it's range of supported 3rd-party logistics providers (3PLs). Recently added 3PL integrations include:
Next 3PL, Mentor Media, Gondrand Traffic, Hemisphere Freight, ANC, HiTec, TNS, DT Oceania, ETS, TMS, GVI, Geodis,
NRI, Seqos, RubyHas, and EIF International.
These 3PL integrations work across all of our supported Inventory and Order management systems, including DEAR
Inventory, Cin7, Unleashed, Shopify, Neto, Xero, and Squarespace.
In additional to our large set of supported 3PL integrations, we have a proven capability to quickly add support for
additional 3PLs as required.
DataBot has also commenced integrating to dispatch tracking and routing systems, including DeTrack, OptimoRoute, and DispatchTrack.
Christmas Moratorium
DataBot has grown significantly over the last 12 months.
We now have a large number of clients that depend on us, and this is especially so during the busy Christmas period.
To ensure that this period, including the lead-up, runs as smoothly as possible, DataBot needs to
change our focus from growth to supporting our current clients.
As such, key dates are as follows:
Dec 1 - Last date for any new clients go-live. No new clients will be going live in December.
Nov 1 - Last date for any on-boarding commencement.
Oct 1 - Last date for any custom development commencement.
Enquiries by new clients during these periods will be serviced in the new year.
TradeGecko QuickBooks Commmerce sunset
Intuit has announced that they are sun-setting QuickBooks Commerce stand-alone product formerly known as TradeGecko.
Read our list of TradeGecko / QuickBooks Commmerce alternatives and options here
DataBot as a OneSaas Replacement
DataBot would like to congratulate our fellow Aussie integration platform, OneSaas, on being acquired by Intuit (TradeGecko/QuickBooks Commerce).
Read our statement on the acquisition here.
Additional 3PLs
DataBot continues to grow it's range of supported 3rd-party logistics providers (3PLs), with 3PLs now in Australia,
New Zealand, United States, United Kingdom, Hong Kong, France and Norway.
New 3PL integrations include Carroll's Logistics, Howard Tenens, G-Tex via Ongoing, Verde, BeCool Couriers, First Global Logistics,
Motivational Fulfillment & Logistics Services (MFALS), Prevote, ADN Logistics, Landmark Global, Carton Cloud,
BCR Australia, Warehousing & Logistics Australia (WLA) to name few!
DataBot can easily add support for new 3PLs, whether the interface is API or file based, and all major formats are
supported, (with the exception of EDI).
Order splitting and routing
DataBot continues to grow along with our clients. Many DataBot clients now have multiple 3PLs, and use sophisticated order splitting
and routing rules.
DataBot can route orders based on order address, product type or category, or stock availability. For example, if some products require
refrigeration but others do not, the stock may need to be stored in separate 3PLs. When a sales order comes in, it needs to be split into
multiple fulfillments based on the default location of each line item product. Another common example is splitting monogrammable items
and routing them to where the personalisation work is performed.
Other clients want orders routed based on warehouse proximity and stock availability. For example, orders for NSW, ACT, QLD, NT, WA should
be shipped from the NSW warehouse by default, and orders for VIC, TAS, SA should be shipped from the VIC warehouse. If the entire
order cannot be shipped from the one location, then DataBot can either split the order based on stock availability or back-order the
order into the default location.
Address (Locality) Validation and Correction
DataBot has added support for address locality validation within Australia, and optionally, simple locality corrections. This can
alleviate work at the 3PL if the courier requires a valid Australia Post postcode/suburb/state combination.
For simple cases, such as ST KILDA -> SAINT KILDA, NORTH RICHMOND -> RICHMOND NORTH, etc, DataBot can also correct the suburb, so that
the order can be processed without manual intervention.
Please note that DataBot does not currently support address validation at the street level, although we are investigating the feasibility
of street level validation.
Shopify
DataBot continues strengthen it's Shopify integration, with support for direct Shopify to 3PL integration as well as supporting and
enhancing integrations between Shopify, inventory management systems (IMSs), and 3rd Party Warehouses (3PLs).
For example, DataBot can augment the native DEAR/Shopify integration to add the information that the native integration does not support,
such as Shopify fraud score analysis, order tags, or the customer order history count.
DataBot has strong support for clients with multiple Shopify sites across regions, for example,
AUS Shopify, USA Shopify, and ROW Shopify.
Peoplevox Integration
Peoplevox is a warehouse management system used by a number of 3PL warehouses, but also by businesses that
want to management their own warehouse in house.
DataBot built its Peoplevox integration in 2019, but with Peoplevox's strong push into the Australian
market in 2020, DataBot now has a number of clients using Peoplevox. As a result, DataBot has matured its
Peoplevox integration and broadened its supported functionality.
EWE 3PL Integration
DataBot continues to extend and expand its Inventory System to 3PL Warehouse platform with the addition of
EWE Global Express.
Integration to EWE Global Express is now available to all Inventory Systems on the DataBot platform, including DEAR inventory,
TradeGecko & Unleashed.
Price Book Integration
DataBot has added an integration between Unleashed and Vend to sync price books. Unleashed's price book capabilities are stronger than Vend's, so DataBot came up with an innovative solution to support syncing Unleashed price books into Vend. DataBot enjoys working with clients on new and innovative solutions.
DataBot integrates to PBC Expo Marketplace
DataBot continues to add support for online marketplaces, and has recently added PBC Expo Marketplace.
PBC Expo Marketplace (https://www.pbcexpo.com.au/) is a marketplace for new parents.
Using PBC Expo's Marketplacer API, DataBot is able to query PBC Expo for new sales orders,
and create these sales orders in your inventory system.
MailChimp Integration
One of the things that DataBot prides itself on is solving common problems amongst our clients.
DataBot has added a MailChimp integration that allows our clients to keep MailChimp automatically updated
with customer records from the Inventory Management System (IMS).
Sales automation ensure that sales from all channels (eg, Shopify, The Iconic, MyerMarketplace, etc) are
added to the IMS along with corresponding customer records. With the IMS as the nominated source of
information truth, manual updates can also be made to customer records in one single place.
As often as you would like, the DataBot/MailChimp integration takes these records from your IMS, and
keeps MailChimp up to date with the latest information.
It's quick and easy to set up and you can be confident that your MailChimp is always up to date helping you run more effective campaigns.
Inventory Level Syncing
DataBot has recently added various tools to report and sync inventory levels between systems. Every DataBot client is different, with each client making their own decision about which system is considered the master of stock and inventory levels. Generally, this will be the Inventory System, but it may be the 3PL warehouse. For every business, it is important to know if there are any inventory level discrepancies between the master inventory system, and all the other integrated systems, including warehouses and online marketplaces. Backordered items and incorrect out of stock messages can cost you sales so this feature is an important one to put in place.
OrderDesk Integration
DataBot has successfully completed an integration with OrderDesk. OrderDesk is an online portal to front end warehouse systems.
Any warehouse using OrderDesk to manage order and delivery process can now easily integrate with cloud based inventory systems
by using the DataBot integration platform.
Integration to OrderDesk is now available to all Inventory Systems on the DataBot platform, including DEAR inventory,
TradeGecko & Unleashed.
DataBot is committed to growing its platform by continually adding 3PL warehouses and 3PL warehouse portals.
If your business needs connectivity between your inventory system and your 3PL warehouse,
contact DataBot to see how we can help.
Additional 3PL connectors are added on-request, at no additional cost to our clients.
Shopify
The most common solution design that DataBot works with has three parts:
1) The online shop, which is usually Shopify, WooCommerce, etc.
2) The Inventory Management System (IMS), eg DEAR, TradeGecko, Unleashed.
3) The third-party logistics warehouse system (3PL).
This solution allows for additional sales order sources and marketplaces to be
easily added, as the IMS centralises the sales order, inventory,
and accounting functions away from the online shops.
However, for some clients, they are not ready to invest in the complexity of a
centralised IMS, and want to link their Shopify shop directly to their 3PL.
DataBot has integrated to Shopify to support clients at this stage of their growth.
The 12 weeks of Christmas
It's been a while since our last update, but in our case - no news is good news.
We've simply been too busy!
Our expectation leading into Christmas was that it would be relatively quiet for new integrations,
and that businesses would be reluctant to change their existing processes leading
up to such a busy period. Boy were we wrong.
Instead, for a number of businesses, there was a realisation that their current manual processes
would not stand up to the Christmas rush. By automating their manual processes, our clients were able to
scale up their marketing, operations, and sales targets - knowing that they could meet all their customer's
delivery expectations.
Overall, DataBot had a very successful Christmas period, with a sharp increase in sales order volume.
Our platform performed beautifully, and there were no issues getting the Christmas orders to the 3PL
warehouses and delivery. We felt like Santa's little helper, and that we made Santa proud!
Looking forward, we have several projects currently in progress, including more 3PL warehouse
integrations,
but also automated stock re-order processing, and other prototypes for clients that want to test
the feasibility of automation options. DataBot are also currently working on integrations
to Shopify, Vend, Order Desk, and Squarespace. Watch this space!
DataBot integrates to Ligentia
DataBot continues to extend and expand its Inventory System to 3PL Warehouse platform with the addition of
Ligentia. Ligentia are focused on delivering Next Generation Freight, simplifying logistics processes.
Integration to Ligentia is now available to all Inventory Systems on the DataBot platform, including DEAR inventory,
TradeGecko & Unleashed.
DataBot is committed to growing to its platform by continually adding 3PL warehouses. If your business needs connectivity
between your inventory system and your 3PL warehouse, please contact DataBot to see how we can help. Additional 3PL connectors
are added on-request, at no additional cost to our clients.
DataBot integrates to Myer Marketplace
DataBot continues to add support for online marketplaces, and has recently added Myer Marketplace.
Myer Marketplace (https://market.myer.com.au) is a curated collection of brands, sellers and their
products in one space.
Using Myer Marketplace's Marketplacer API, DataBot is able to query Myer Marketplace for new sales orders,
and create these sales orders in your inventory system.
By growing our list of supported marketplaces, DataBot can help your online retail business grow by providing
avenues into new sales channels. Additionally, DataBot can also connect your inventory system to
your 3PL warehouse, ensuring that orders from Myer Marketplace reach your warehouse without any manual intervention.
Tracking numbers provided by the 3PL are updated in both your inventory system and in Myer Marketplace.
DataBot integrates to Fulfilio
DataBot continues to extend and expand its Inventory System to 3PL Warehouse platform with the addition of
Fulfilio. Fulfilio provide eCommerce Order Fulfilment Services and Warehousing in Australia.
Integration to Fulfilio is now available to all Inventory Systems on the DataBot platform, including DEAR inventory,
TradeGecko & Unleashed. Full details are available on the
Fulfilio integration page.
DataBot is committed to growing to its platform by continually adding 3PL warehouses. If your business needs connectivity
between your inventory system and your 3PL warehouse, please contact DataBot to see how we can help. Additional 3PL connectors
are added on-request, at no additional cost to our clients.
DataBot integrates to The Iconic
DataBot now supports online marketplaces, and is connected to The Iconic.
The Iconic (https://www.theiconic.com.au/) is an innovative online fashion marketplace in Australia.
Using The Iconic's API, DataBot is able to query The Iconic for new sales orders, and create these sales orders in
your (eg DEAR) inventory system. Additionally, DataBot can also connect your inventory system to
your 3PL warehouse, ensuring that orders from The Iconic reach your warehouse without any manual intervention.
Tracking numbers and shipping statuses provided by the 3PL are updated in both your inventory system and in The Iconic.
The Iconic has strict requirements regarding order processing and shipping times, and has a system designed to encourage
fast order processing and discourage poor customer experience outcomes. This system affects product search ranking results,
favouring clients that have a proven history of delivering orders quickly, and penalising clients that don't.
By automating order processing from The Iconic, DataBot will not only help you deliver a better online shopping experience
for your customers, but can also help your business by increasing your products' visibility within The Iconic.
DataBot is committed to supporting our clients' business journey. By adding marketplaces such as The Iconic onto
our platform, DataBot is now able to offer a simple way for our existing clients to expand their businesses
by increasing their reach into new marketplaces.
WhichAddOn introduces DataBot
WhichAddOn is a cloud solution and news provider - that like what DataBot is doing...
DataBot is a young Australian company, founded by Kathleen Black. Kathleen has many years experience running IT projects in the banking and finance industries, where reliable messaging is imperative.WhichAddOn: Introducing DataBot
When cloud integrator Coconut Consulting highlighted a gap in the market – that many inventory systems did not have 3PL connectivity – Kathleen seized the opportunity and built the DataBot platform.
Read more..
DataBot integrates to Williams Fashion Logistics 3PL
DataBot continues to extend and expand its Inventory System to 3PL Warehouse platform with the addition of
Williams Fashion Logistics. Williams Fashion Logistics specialise in fashion and clothing warehousing.
Integration to Williams Fashion Logistics is now available to all Inventory Systems on the DataBot platform, include DEAR inventory,
TradeGecko & Unleashed. Full details are available on the
Williams Fashion Logistics integration page.
DataBot is committed to growing to its platform by continually adding 3PL warehouses. If your business needs connectivity
between your inventory system and your 3PL warehouse, please contact DataBot to see how we can help. Additional 3PL connectors
are added on-request, at no additional cost to our clients.
DataBot turns 1 Year old
The DataBot platform went live in April 2018. In that time, we have fulfilled over 50,000 orders for
out clients. To achieve this, we made over 500,000 API, and created over 50,000 files.
DataBot initially supported a single inventory management system - DEAR inventory, but we quickly added support
for TradeGecko and Unleashed.
Similarly, the number of 3PLs that we support continues to grow. We regularly add new 3PLs to our platform, and
will add new 3PLs if required by our clients. Each 3PL has different technology capabilities, and we now connect
to 3PLs over FTP, SFTP, FTPS and Webservice channels.
DataBot is continuing to grow our platform, and we are currently looking at how we can help our clients further.
Specifically, we are looking at integration with reporting solutions, EDI platforms, and other data transformation
tools. Stay tuned!
Tradegecko integration gets tighter, and introducing DataBot trials
It's been a busy month, and a while coming, but DataBot is happy to announce that we now support Oauth
integration with Tradegecko. This means that existing Tradegecko merchants can now get connected to DataBot
in only a few clicks.
In addition, Tradegecko merchants can now trial DataBot for 14 days to see exactly how the integration works, how our
suite of task automation bots work to get your data to your 3PL, and how the rules engine works to ensure
that only orders in the correct state are sent, and that they are sent with the correct data.
DEAR or Unleashed merchants who would like to trial DataBot can Contact Us too.
Short ship detection
DataBot now support short (or long) ship detection. After your 3PL have shipped your goods, they create a manifest/dispatch
file that contains, for each order, the list of items along with the quantity of each item dispatched.
DataBot can now automatically reconcile the dispatch manifest information with the original
order information, on a per SKU basis. This ensures that if there are any discrepencies between what
you asked to be shipped, and what was actually dispatched - DataBot will alert you straight away.
Customer Testimonials
Sue Bernardo, HipKidsWe would definitely recommend DataBot as an integration system from our Internal Inventory System to 3PL. We look forward to continued improvements to assist us in our growing business.
Greg Kelly, Coconut ConsultingDataBot has been an amazing partner to work with and has really helped extend service offerings to my business. When I’m designing a cloud solution for my customers, it’s great to know that I have the DataBot trump card in my back pocket. It enables me to offer 3PL connectivity as part of a solution.
Pressworks capability upgrade
Our Pressworks connector bots have been upgraded, and now support warehouse status updates being reflected in the inventory system.
It's now easier than ever to track the status of your orders as they ship - all from your inventory system.
DataBot adds Cartonisation capability
Clients using the DEAR Inventory Management system can now use DataBot to create their Packs based on defined cartonisation rules.
DataBot’s Cartonisation feature, automatically determines the number of shipping cartons required for a single order based on
pre-determined product and carton type configurations. Rules can be defined for the types of orders that need Cartonisation.
The feature includes the ability to specify what happens when there is a remainder. Automatic Pack authorisation can be enabled too.
The advantage of DataBot cartonisation is that you will save valuable time and effort on the Packing and Shipping of orders
which are packed and shipped in a consistent manner enhancing your DEAR solution.
And best of all, you don’t need to be
using DataBot for your 3PL integration to use the Cartonisation feature. Anyone who is using DEAR for their inventory management can
take advantage of this feature.
We would of course, love to also integrate your DEAR platform with your 3PL!
DataBot partners with TradeGecko
DataBot are excited to announce that we have partnered with TradeGecko, who provide the widely popular inventory management software for
ecommerce merchants and wholesalers.
Our integration with this inventory management system lets you automate your order
submissions from TradeGecko directly to your 3PL.
Key integration features include Sales Order Release, Purchase Order
Release, Customer List and Product Lists sent to your 3PL automatically. Order Confirmation and Tracking Information related to
shipments are sent back to TradeGecko. This provides TradeGecko clients with a complete integrated view of the status of their orders
within TradeGecko.
We have a number of 3PLs interfaces, and we are committed to adding many more to the platform, either
pro-actively or by request.
Onboarding with DataBot includes automated bot rules and scheduling configuration,
end-to-end integration testing with your 3PL, and live rollout.
Let DataBot streamline your logistics and warehouse
management with our rules driven bots, so you can benefit immediately from an integrated solution with your TradeGecko platform.
We plan on extending our platform further beyond 3PLs, to Trading Partners and Market Places this coming year, helping you scale
your business. As you grow, you can be sure we will be there to support you.
A big THANK YOU, must go out to the team at
TradeGecko for helping us with the integration. We look forward to welcoming TradeGecko clients to the DataBot platform.
DataBot integrates to IFC Warehousing & Distribution
DataBot has started 2019 by adding another 3PL to its expanding platform. We are committed to adding many more 3PLs and IFC Warehousing
& Distribution are the latest addition. They are a leading international freight logistic company, delivering first-class supply chain
solutions and third party logistics services.
Clients who use the DEAR inventory management system or TradeGecko
inventory management system now have a ready to go integration with IFC.
Sales Order Dispatch, Purchase Orders, Product
Lists, Shipment Tracking updates and Purchase Order receipt updates into your inventory management system are amongst our standard
workflows.
Your connection from TradeGecko or DEAR to IFC will be managed end-to-end, and will include onboarding, bot
configuration, acceptance testing with IFC, and rollout.
Let us streamline your logistics and warehouse management by
IFC, with our easily configurable bots so you can benefit immediately.
Christmas Moratorium
DataBot understands the importance of package delivery around Christmas time. By special request from Santa and his team, DataBot will limit work on new functions and features, and instead, in the lead up to Christmas, focus only on system stability and performance improvements.
DataBot Launches with DEAR integration and Two 3PLs
DataBot launches with it's first two clients, connecting their DEAR inventory systems with their third party logistic companies (3PLs), Pressworks and Coghlan Logistics.
How DataBot started
New businesses start up all the time and often come to be from a casual chat over a coffee or even a beer or two. Well, that’s how it
was for DataBot too. A long time friend at Coconut Consulting (www.coconutconsulting.com.au), who provide Cloud Integration solutions in
the inventory management as point of sales space, often found they had a gap in the solutions they were designing - there was no
automated integration to their clients’ 3PL warehouses. This was a real bug bear which became a key frustration for them and their
clients.
We decided to close this gap and DataBot came into being!
Our aim was to start with
integrations to 3PLs from the DEAR inventory management system and add more inventory systems as we progressed.
We also
planned to extend beyond 3PLs to Trading Partners and Market Places.
Our solution is an inspired one making onboarding
possible through configuration alone. Our pricing is simple to understand and affordable, enabling all businesses, no matter what size
or what stage of their growth journey they are at, to take advantage of 3PL automated integration to drive success to their business.